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Shipping & Returns Shipping & Returns

How quickly will I receive my Goods?
Any item held in stock will be despatched with 24 hours(Monday to Friday). Some of items are classed as ‘Specials’. We will inform you at the time of your enquiry/order how long these items will take to be delivered.

If an item is required urgently, please let us know and we will do our best to despatch as quickly as possible.

Returns
Any of the Wacky Pet Product Range can be exchanged for alternative sizes within 14 days of receipt of the goods, subject to the goods being in an unused condition. As an alternative we can issue a credit note. We will charge £2.50 to cover post and packing costs to resend your parcel.

Returns should be sent either as recorded or registered post as we cannot be held responsible for any item going missing.

Returns should be sent to:

Wacky Pet Products
C/O John Handley Bearings Ltd
Unit 2, Heath Mill Business Centre
Heath Mill Road
Wombourne
West Midlands
WV5 8AP

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